Thank you for your purchase of London Fog luggage. Registration is required to activate the limited warranty, please complete all fields below. In the unfortunate situation you have an issue with your luggage in the future and need to file a warranty claim, please do so here.

Registration Form

Customer Information

Name(Required)
Address(Required)

Item Details

Inside the luggage you will find a sewn in label containing the brand and collection name. Near it you will find a serial number code (two numbers, a dash, and series of numbers and/or letters).
Product Tag Lot Tag
Accepted file types: jpg, jpeg, png, Max. file size: 5 MB.
Please upload a photo of your receipt, invoice, or other proof of purchase.

Thank you for registering your purchase!

Your luggage is guaranteed to the original user against manufacture defects as stated with documentation that came with your luggage.  Please note the warranty does not cover accidental damage, unreasonable use, normal wear & tear, or damage due to abuse handling. If a warranty claim is valid, it is the option of London Fog to repair or replace the damaged luggage with the same or similar product at its discretion. 

It is the responsibility of the user of the luggage damaged by a public carrier to file a claim with the carrier concerned at the time of damage. The US Department of Transportation has a website that may be able to guide you with lost, delayed, or damage baggage: https://www.transportation.gov/lost-delayed-or-damaged-baggage . 

Original proof of purchase is required for all claims if luggage was not registered within 30 days of purchase. This form is only for sales within The United States & Canada; if you are located elsewhere, please contact us directly here.